Posted On: 4 September 2024
Working within a small team, our Administration and Order Processor will be responsible for the accurate and timely processing of orders onto the company’s ERP system.
You will be expected to manage a busy and varied daily workload, within tight timelines and to a high level of accuracy. Excellent interpersonal skills alongside the capability to manage multiple projects in short time frame are essential.
Essential Duties
- Managing and downloading quotes and order requests via the shared mailboxes.
- Daily administration of the quotes and orders system folders
- Preparation and submission of timely and professionally presented quotes in-line with customer contract details and KPIs
- Responding to internal and external customer enquiries regarding quotes
- Liaising with internal teams to ensure quote accuracy
- Monitoring and tracking of outstanding quotes
- Processing of orders including:
- Matching order paperwork to original quotation
- Creation and administration of sales orders
- Creation and administration of supplier purchase orders
- Liaison with suppliers and 3rd parties to ensure orders are processed at the correct prices with a ‘right first time, every time approach’
- Ordering stock
- Completion of standard work processes and associated paperwork and reports to ensure downstream departments have all required paperwork to receive goods and schedule installations
Personal Characteristics (Attitude)
- Accurate data entry skills with keen eye for detail
- Ability to reprioritise and follow customer-specific SLA requirements
- Ability to multi-task and stay calm under pressure whilst targeting backlogs and work to lists
- Team player who can work autonomously
- Competent in Microsoft Office Applications (specifically Excel)
- Flexible approach to work and working hours
Desirable
- Experience of working with internal teams and external suppliers and clients
- Experience of patient lifting and handling
- Knowledge of PUKM software packages and internal processes
Essential
- Educated to at least GCSE level, with 3 x A-C passes, 2 of which are in Maths and English
- Numerate and capable of working with different contract pricing structures and contract variations
What We Offer
- Competitive Salary, paid monthly.
- 18 days holiday, plus bank holidays (pro-rata).